Terms and Conditions

Effective Date: May 27, 2026

Welcome to Mcotech Alliance Limited (“Mcotech Solar,” “Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, solar installation services, online solar product shop, and all related services provided by the Company.

By accessing our website or using any of our services, you agree to comply with and be bound by these Terms and Conditions.

1. Company Information

Business Name: Mcotech Alliance Limited
Brand Name: Mcotech Solar
Website: Mcotech Alliance Limited Website
Email: support@mcotechalliance.com
Phone: +234 808 958 3215
Location: Angle Park Road, Ekurede Warri, Delta State Nigeria.

2. Services Provided

Mcotech Solar provides, but is not limited to, the following services:

  • Solar panel installation
  • Inverter installation
  • Battery installation and replacement
  • Solar system maintenance and repairs
  • Energy consultation services
  • Solar product sales through our online store
  • Solar upgrades and electrical support services
  • Commercial and residential solar solutions

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old;
  • You have the legal authority to enter into agreements;
  • The information you provide to us is accurate and complete.

4. Quotations and Pricing

  • All quotations provided by Mcotech Solar are subject to change unless otherwise stated in writing.
  • Product and service prices may change without prior notice due to market conditions, exchange rates, or supplier pricing.
  • Installation costs may vary depending on site conditions and project requirements.
  • Additional charges may apply if unforeseen technical issues arise during installation.

5. Payments

  • Full or partial payment may be required before commencement of work or delivery of products.
  • Payments must be made through approved payment methods communicated by the Company.
  • Failure to complete payment may result in suspension of services or delayed delivery.
  • All payments made are subject to verification.

6. Product Orders and Deliveries

  • Orders are processed upon payment confirmation.
  • Delivery timelines are estimates and may vary due to logistics or supplier availability.
  • Customers are responsible for providing accurate delivery information.
  • Mcotech Solar shall not be liable for delays caused by third-party delivery services or circumstances beyond our control.

7. Installation Services

  • Customers must provide safe and reasonable access to the installation site.
  • Installation dates may be rescheduled due to weather conditions, technical issues, or safety concerns.
  • Customers are responsible for obtaining any required permissions or approvals where necessary.
  • Any additional work outside the agreed scope may attract extra charges.

8. Warranty and Product Support

  • Certain products sold by Mcotech Solar may include manufacturer warranties.
  • Warranty coverage does not include damages caused by:
    • Improper use,
    • Unauthorized repairs,
    • Accidents,
    • Power surges,
    • Natural disasters,
    • Customer negligence.
  • Warranty claims are subject to inspection and manufacturer policies.

9. Returns and Refunds

  • Returns may only be accepted for eligible products in unused condition and within the approved return period.
  • Customized installations and special-order products may not be refundable.
  • Refund processing timelines may vary depending on payment channels and verification procedures.

10. User Responsibilities

Users agree not to:

  • Use the website for unlawful purposes;
  • Attempt unauthorized access to our systems;
  • Upload harmful software or malicious code;
  • Misrepresent information during transactions;
  • Interfere with website operations or security.

11. Intellectual Property

All content on our website, including logos, graphics, text, designs, images, and materials, are the property of Mcotech Alliance Limited unless otherwise stated.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

12. Limitation of Liability

Mcotech Solar shall not be held liable for:

  • Indirect or consequential damages;
  • Loss of profits or business interruption;
  • Delays caused by external circumstances;
  • Damages arising from misuse of products or services.

Our total liability shall not exceed the amount paid by the customer for the relevant service or product.

13. Third-Party Products and Services

Some products or services may involve third-party suppliers, manufacturers, or platforms. Mcotech Solar is not responsible for the policies, actions, or failures of third parties.

14. Privacy

By using our services, you consent to the collection and use of your information for business operations, support, marketing, and service improvement in accordance with our Privacy Policy.

15. Termination

We reserve the right to suspend or terminate access to our services or website if a user violates these Terms and Conditions or engages in unlawful activities.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

17. Changes to Terms

Mcotech Solar may update or revise these Terms and Conditions at any time without prior notice. Continued use of our services after updates constitutes acceptance of the revised terms.

18. Contact Information

For questions, complaints, or support inquiries, please contact:

Mcotech Alliance Limited (Mcotech Solar)
Email: support@mcotechalliance.com
Phone: +234 808 958 3215
Website: Mcotech Alliance Limited